MTB Bike Tour Tenerife: Costa del Silencio – El Medano – Palm Mar

We strongly recommend that you bring at least your personal clothing (shirt and shorts) with you and, if you have space in your suitcase, also pedal clips, shoes, helmet, windbreaker or vest. If this is not possible, you will have the opportunity to rent them from us upon notice.

It is important that on your cycling tour you have the right clothing for the season and the altitude you intend to reach based on the description of the tour.

The minimum obligatory equipment necessary for the tour is:

• sports clothing suitable for cycling
• cycling shoes (we will provide the pedals) or hiking or similar closed shoes.
• ABSOLUTELY FORBIDDEN: sandals or flip flops.
• sunglasses to protect the eyes from insects and vegetation.
• sun protection cream

It is possible to bring a change of clothes or a backpack to leave in the car if not necessary during the tour.

You will find at our bike point everything you need: outfits, jerseys, energy bars, water bottles, gloves, sunglasses.

If you have no way of arriving independently at the starting point, we are able to offer pick-up and drop-off. Ask for a quote when booking.

Certainly! If you have no way of getting to the shop independently, we are able to offer home delivery and collection of the bicycle, at a minimum cost of 10 euros within a radius of 10 km from our base.

The bike will be delivered to you with a repair kit that includes tire remover levers, a new spare tube, a small pump, 2 bottle cages.

In Spain, in the Canary Islands, it is not possible to insure damage caused to bicycles during the rental, so you will be 100% responsible for damage caused or theft – even of accessories- of what is delivered to you upon signing the contract.

We offer the possibility of renting – subject to confirmation during the booking phase – a vast assortment of equipment

• Shoes from size EU 38 to EU 48 at a cost of 5 EUROS per day including pedals.
• Helmets from size S to size XL at a cost of  3 EUROS for the entire duration of the rental
• Pedals: Look Keo, Shimano spd-sl (street version plastic clips), Shimano spd (metal clips mtb version), Speedplay for 1 EURO per day
• Handlebar phone holder for 1 EURO per day
• Windproof jacket from S to XL for 2 EUROS per day
• Bicycle specific backpack with different compartments for 2 EUROS per day
• Parcel holder for 2 EUROS per day – Bicycle bags (of at least 15 liters each) for 3 EUROS per day
• 8 pax minivan with driver / mechanic (ask for price when booking)

Yes, our company provides insurance coverage for customers who have an accident during the guided tour, as long as it is caused by a malfunction of the bike and not by misuse of the bicycle.

Tenerife is a very large island that has the Teide volcano as its highest point. It is almost always sunny for at least 10 months a year, but the difference in altitude exposes us to sudden changes in temperature, so to give specific forecasts for a given time of year is quite complicated. For a rough estimate, please refer to the local weather forecast site www.meteosat.com/tiempo/tenerife/tiempo-adeje.html

After having confirmed all the details of your booking through our booking office, you will be sent an email requesting a deposit – via Pay Pal or Stripe – of a percentage of your total amount. Only after paying this deposit can you consider your request confirmed. It should be noted that the payment of the deposit does not need to be with Paypal or Stripe, and that credit or debit cards can also be used

Yes, our cancellation policy guarantees the customer a refund of the prepaid percentage during the booking phase in the following way: within 72 hours full refund, within 48 hours 50% refund – within 24 hours no refund.

Thanks to our 8-seater minivan with bike transport trolley, we can transport you throughout Tenerife (request a quote when booking).

Yes, we are able to provide this service. We will take care of transporting any luggage that cannot be taken on the bikes during the tours. (request a quote when booking).